Kellie is a recognized expert in building organizational trust and developing human-centered communication strategies. Her belief that “To fortify trust, businesses must prioritize customers’ emotional experience” has shaped her approach to brand strategy, leadership consulting, and ultimately discovering that positive relationships are central to human thriving and positive organizational culture.

Over her 25-year career spanning Madison Avenue to global corporate leadership Kellie has pioneered approaches that help leaders excel by establishing trust with stakeholders at all levels. She shares her rich experience with graduate students as a Lecturer in Johns Hopkins University’s Master of Arts in Communication program, where she teaches corporate social responsibility, branding and digital advertising, and organizational communication.

Her expertise in humanizing brand messages through psychographic or “mindset” segmentation was born during the financial crisis when she worked in financial services and led a team of communicators trying to connect meaningfully with frightened investors. This person-centric approach to connecting with audiences has earned her seven awards in brand marketing and strategic communications, including the Platinum MarCom award for her communications leadership during the 2008 financial crisis.

Kellie’s consulting portfolio includes advising The U.S. White House, TD Ameritrade, Comcast Corporation, and other organizations. Her writings on trust, strategic communications, and resilience have been published in the Washington Post, HuffPost, Ethical Corporation, Reuters, the Association for Talent and Development and numerous others. In 2011, she became accredited with the International Association of Business Communicators (IABC) and has twice shared her expertise at their World Conference.

In 2019, she earned her Master’s in Applied Positive Psychology from the University of Pennsylvania. In 2022, she served as a Fellow with the Center on Positive Leadership at the University of Louisville’s College of Business, developing the innovative Anchor Relationships tool for positive leadership.

Beyond her professional work, Kellie has dedicated herself to community service through the Special Olympics and board positions with CASA for Children and the University of Pennsylvania’s MAPP Alumni Association. A member of Phi Beta Kappa honor society from Trinity University and recipient of the T-pin for community service, she combines the science of wellbeing with strategic communication to help organizations build enduring trust-based relationships that benefit an organization, its stakeholders, and the planet.